ACCESSIBILITY STATEMENT

Last Updated: 17/08/2026

SWAYU WELLNESS is committed to making our website, platform, digital content, and wellness experiences accessible and usable for as many people as possible.

We believe access to wellness information and digital wellness tools should be inclusive, understandable, and respectful of different abilities, devices, and ways of interacting with technology.

1. OUR ACCESSIBILITY COMMITMENT

We aim to design and develop SWAYU WELLNESS in alignment with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, where reasonably applicable to our digital Services.

Accessibility is considered across:

• Website design.
• Navigation.
• Content.
• Forms.
• Interactive components.
• Wellness assessments.
• Personalized experiences.
• Dashboard interfaces.
• Educational resources.
• Videos and multimedia.
• Mobile experiences.
• Customer support.

We recognize that accessibility is an ongoing process rather than a one-time certification.

2. ACCESSIBLE DESIGN

We aim to provide interfaces that are:

Perceivable

Information and interface elements should be presented in ways that users can perceive through different sensory and assistive technologies.

Operable

Interactive features should be usable through different input methods, including keyboard navigation where applicable.

Understandable

Content, navigation, instructions, and error messages should be clear and predictable.

Robust

Our digital experiences should work with a reasonable range of browsers, devices, assistive technologies, and accessibility tools.

3. NAVIGATION

We aim to provide consistent and predictable navigation throughout SWAYU WELLNESS.

This includes:

• Clear page titles.
• Logical heading structures.
• Descriptive navigation labels.
• Consistent menus.
• Meaningful link text.
• Breadcrumbs where useful.
• Logical focus order.
• Keyboard-accessible interactive controls.

4. KEYBOARD ACCESS

We aim to make interactive features usable without requiring a mouse.

Where applicable, users should be able to:

• Navigate interactive elements using a keyboard.
• Move through controls in a logical order.
• Identify the currently focused element.
• Operate buttons, links, forms, menus, dialogs, and other controls.
• Close dialogs and overlays using appropriate keyboard controls.

Keyboard focus should remain visible and should not become trapped unexpectedly.

5. SCREEN READERS & ASSISTIVE TECHNOLOGY

We aim to provide meaningful information to users who rely on screen readers and other assistive technologies.

This includes:

• Appropriate semantic HTML.
• Correct heading hierarchy.
• Descriptive link and button labels.
• Accessible form labels.
• Appropriate alternative text.
• Meaningful landmarks.
• Accessible status and error messages.
• Appropriate ARIA attributes where native HTML is insufficient.

ARIA should complement semantic HTML rather than unnecessarily replacing it.

6. IMAGES & ALTERNATIVE TEXT

Meaningful images should include appropriate alternative text.

Decorative images should be implemented so that assistive technologies can ignore them where appropriate.

Alternative text should describe the meaningful purpose or information conveyed by an image rather than simply describing its visual appearance.

For example:

Informative image:
“Wellness assessment displayed on a mobile device.”

Decorative image:
No unnecessary descriptive text should be announced by a screen reader.

7. COLOR & CONTRAST

We aim to maintain sufficient color contrast for text, controls, icons, and other meaningful visual information in accordance with applicable WCAG 2.2 AA requirements.

Color should not be the only way information is communicated.

For example, form errors should not be identified only through a color change; they should also include an appropriate text or programmatic indication.

8. TYPOGRAPHY & READABILITY

We aim to use typography that supports comfortable reading across screen sizes and devices.

This includes:

• Clear type hierarchy.
• Adequate line spacing.
• Readable text widths.
• Sufficient spacing between interactive elements.
• Responsive text sizing.
• Avoidance of unnecessary all-caps body text.
• Content written in clear, understandable language.

Users should be able to increase text size and zoom where supported without unnecessary loss of functionality.

9. FORMS & WELLNESS ASSESSMENTS

Forms and assessments are designed with accessibility in mind.

We aim to provide:

• Clearly associated labels.
• Instructions where necessary.
• Required-field indicators.
• Accessible error messages.
• Helpful validation.
• Logical field order.
• Keyboard accessibility.
• Screen-reader-compatible status messages.
• Sufficiently large interactive targets.

Users should be able to understand what information is required, correct errors, and complete forms without relying solely on visual cues.

10. PERSONALIZED WELLNESS EXPERIENCES

SWAYU WELLNESS may provide personalized experiences such as:

• Wellness Assessments.
• Personalized Wellness Blueprints.
• Wellness Dashboard.
• AI Wellness Companion.
• Wellness Programs.
• Knowledge Hub recommendations.

We aim to ensure that personalization does not create unnecessary accessibility barriers.

Important information should remain available in accessible formats, and users should not be required to rely on a single sensory or interaction method where a reasonable accessible alternative can be provided.

11. VIDEO & MULTIMEDIA

Where video or multimedia content is provided, we aim to support accessibility through appropriate features such as:

• Captions.
• Transcripts where appropriate.
• Audio descriptions where reasonably applicable.
• Accessible media controls.
• Keyboard-operable controls.

Accessibility requirements may vary depending on the type and purpose of the media.

12. AUDIO & MOTION

We aim to avoid unnecessary audio, animation, flashing, or motion that could create accessibility barriers.

Where appropriate, users should be provided with controls to:

• Pause or stop moving content.
• Disable non-essential animation.
• Control audio.
• Reduce motion through supported system preferences.

The platform should respect the user’s prefers-reduced-motion setting where technically appropriate.

13. MOBILE ACCESSIBILITY

SWAYU WELLNESS is designed to support accessibility across desktop, tablet, and mobile experiences.

We aim to provide:

• Responsive layouts.
• Accessible touch targets.
• Logical mobile navigation.
• Readable content.
• Sufficient spacing.
• Keyboard and assistive-technology compatibility where applicable.
• Accessible forms and interactive components.

14. ACCESSIBLE ERROR MESSAGES

When an error occurs, we aim to explain:

• What went wrong.
• Which field or action requires attention.
• How the user can correct the issue.

Errors should not rely solely on color, position, or visual styling.

Where appropriate, error information should also be available programmatically to assistive technologies.

15. THIRD-PARTY CONTENT

Some SWAYU WELLNESS features may rely on third-party services, tools, embedded content, payment systems, video platforms, AI technologies, analytics tools, or other external components.

We aim to select and integrate third-party services with accessibility in mind.

However, we may not have complete control over the accessibility of independently operated third-party products or services.

16. ACCESSIBILITY TESTING

Accessibility should be considered throughout the development lifecycle.

Testing may include:

• Automated accessibility testing.
• Keyboard testing.
• Screen-reader testing.
• Browser testing.
• Mobile accessibility testing.
• Zoom and text-resizing testing.
• Color and contrast testing.
• Manual usability review.

Where practical, testing should include real users with different accessibility needs.

17. KNOWN LIMITATIONS

SWAYU WELLNESS is continuously improving its digital accessibility.

Some pages, features, third-party integrations, or older content may not yet fully meet every accessibility requirement.

When an accessibility issue is identified, we aim to assess it and prioritize improvements based on its impact, severity, and feasibility.

18. FEEDBACK & ACCESSIBILITY SUPPORT

Your feedback helps us improve.

If you experience difficulty accessing any part of SWAYU WELLNESS, please contact us and describe:

• The page or feature you were trying to use.
• The accessibility barrier you experienced.
• The device or browser you were using, if relevant.
• Any assistive technology involved, if you are comfortable sharing it.
• The outcome you were trying to achieve.

You do not need to provide personal or medical information to report an accessibility issue.

19. ALTERNATIVE ACCESS

If a particular digital feature is not accessible to you, please contact us.

Where reasonably possible, we will work with you to identify an alternative way to access the relevant information or service.

20. CONTINUOUS IMPROVEMENT

Accessibility is part of our ongoing product and design process.

As SWAYU WELLNESS evolves, we aim to:

• Identify accessibility barriers.
• Improve existing experiences.
• Include accessibility in new feature development.
• Train relevant teams on accessibility principles.
• Test important user journeys.
• Listen to accessibility feedback.
• Improve compatibility with assistive technologies.

21. CHANGES TO THIS STATEMENT

We may update this Accessibility Statement as our Services, accessibility practices, technology, or applicable requirements change.

When we make changes, we will update the “Last Updated” date.

CONTACT SWAYU WELLNESS

If you have an accessibility question, encounter an accessibility barrier, or need assistance accessing a SWAYU WELLNESS service, please contact us.

We welcome your feedback and will make reasonable efforts to help.

OUR ACCESSIBILITY PROMISE

Accessible by design. Inclusive by intention. Always improving.

SWAYU WELLNESS is committed to creating digital wellness experiences that are easier to understand, navigate, and use for people with different abilities and needs.

SWAYU WELLNESS
Accessibility Statement

Last Updated: 17/08/2026